Privacy Policy
Effective Date: 27 November 2025
Introduction
Welcome to WeBird, a service provided by all4birding FZ-LLC ("WeBird", "we", "us", or "our").
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and services (collectively, the "Platform").
WeBird is a global birding platform that connects two types of users: Tourists and Guides (collectively referred to as "Clients").
By using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
a. Information You Provide to Us
Account Information: When you register, we collect information such as your name, email, phone number, and password.
Booking Information: To enable bookings, we collect sensitive information, including payment details, location, and other voluntarily provided personal data.
Guide Information: If you are a Guide, we may also collect details related to your birding services, qualifications, and availability.
b. Information We Automatically Collect
Usage Data: We collect non-sensitive data about your interactions with the Platform, such as browsing behavior, searches, clicks, and device information.
Location Data: With your consent, we may collect geolocation data for service personalization.
2. How We Use Your Information
To Facilitate Bookings: Managing reservations, processing payments, and enabling communication between Clients and Guides.
Service Improvement: Analyzing trends and enhancing user experience using non-sensitive data.
Security and Fraud Prevention: Monitoring for fraud, abuse, and security risks.
Advertising and Marketing: Using non-sensitive data to personalize content and promotions.
By creating an account on WeBird, you consent to the use of your data for advertising and marketing by WeBird.
Sensitive data is not shared with third-party advertisers.
3. Data Sharing and Disclosure
With Service Providers: Trusted third parties like payment processors and hosting services.
Third-party service providers are also bound by appropriate data protection agreements to ensure the protection of user data.
With Other Clients: Limited data shared to facilitate bookings and communication.
For Legal Reasons: Disclosure if required by law or legal process.
We do not share sensitive data with third-party advertisers.
4. Data Storage and International Transfers
WeBird operates globally, and your data may be stored and processed on servers located in various countries.
By using the Platform, you acknowledge that your data may be transferred to countries with different data protection laws as necessary to fulfill our contractual obligations to both Clients and Guides.
WeBird will take necessary precautions to protect data when transferring it internationally.
Your data will be stored securely on WeBird’s servers (currenly in Belgium, under EU data protection laws) for as long as you maintain your account.
If you choose to delete your account, data may be kept for up to one year in case of any arising disputes with Guides.
If you choose to delete your data (see art. 6), WeBird will comply with this request unless there are clear and pressing reasons not to (e.g. ongoing disputes with Guides or with WeBird itself).
Such reasons will be communicated if applicable, and your data deletion request will be honored as soon as any such reasons cease to apply.
5. Legal Jurisdiction
WeBird operates under the jurisdiction of the Ras Al Khaimah, United Arab Emirates and adheres to the UAE Data Protection Law.
By using the Platform, you agree that any disputes related to this Privacy Policy or our data practices will be governed by the laws of the United Arab Emirates, without regard to its conflict of law principles.
6. Your Rights and Choices
- Access and update your information
- Request deletion of your account and related information
- Object to or restrict certain processing activities
- Withdraw consent (where applicable)
To exercise these rights, please contact us at info@we-bird.com.
7. Data Security
We implement appropriate security measures to protect your data from unauthorized access, disclosure, or destruction.
However, no system is completely secure, and we cannot guarantee the security of your information.
8. Children's Privacy
WeBird is not intended for children under the age of 13. We do not knowingly collect personal data from children without appropriate parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make significant changes, we will notify you through the Platform or by other means.
Continued use of WeBird after such updates constitutes your acceptance of the revised policy.
10. Contact Us
Email: info@we-bird.com
Address: FDRK8162, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Jurisdiction: Ras Al Khaimah, United Arab Emirates